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Australia's only ERP & CRM Software Integrator with In-House Developed Web Store

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ABOUT US

OUR VALUES

Provida is an award winning Australian software company with proven expertise in the design, development and deployment of superior business software solutions. With substantial multi-industry experience, Provida understands complex and dynamic markets. We specialise in ERP & CRM web development, website creation, web software and software hosting.

We have more than 25 staff catering towards 400 corporate clients from three offices based in Sydney, Melbourne, and Brisbane.

We stand by the following values to tailor and deliver a Sage ERP, Sage CRM or Web Store software solution to suit your exact business needs:

  • Customer Service Focus
  • Empowering Users
  • Connected Systems
  • Low Total Cost of Ownership
  • Intuitive and Easy-to-Use Software
  • Strong and Reputable Software Vendor

Our Experience

Provida commenced business in 1999 and is a software company specialising in ERP Software (Enterprise Resource Planning), CRM Software (Customer Relationship Management) and web software development (shopping carts, B2B). Provida has over 400 corporate clients around Australia and Asia.

Provida's head office is in Sydney and we have a large branch office in Melbourne and a small office in Brisbane. In 2008, we opened a Beijing office. In total we have 22 team members in our offices. A vast majority of these staff are client facing and we pride ourselves on having some of the best trained and most experienced consultants and developers in the industry.

Provida has been growing steadily since 1999 through organic growth and acquisition. During that time Provida has developed its own comprehensive set of implementation and support methodologies to ensure each and every interaction with our clients is a professional one.

Provida deploys and upgrades Sage Accpac ERP, Sage X3 & Sage CRM software solutions. Sage Accpac, Sage CRM, Sage Micropay, Sage X3, Sage Timberline and Sage Saleslogix are all ERP and CRM products that are part of the global Sage software family. Sage ERP & CRM software packages are market leaders in the Tier 2 software bracket. These solutions are designed for companies that turnover between 10 and 150 million Australian dollars per annum. A typical client of our would have between 50 and 500 staff.

Provida deploys an end to end software solution when required.
Provida Sage End to End Software Solution
Our team has experience in a broad range of industries but has specialist solutions for the following industries:

  • Hospitals
  • Charities & Not for Profit Organisations
  • Manufacturing
  • Apparel, textiles and soft goods
  • Wholesale trade
  • FSI (Financial Services Industry)
  • Mining

Sage Software is a UK company publicly listed on the FTSE. Sage's turnover is in excess of AUD$2.5 billion.

Our Commitment

Just as important as the selection of your business system is the selection of your provider. Even the most sophisticated of systems is dependant on its implementation and ongoing support. It is for this reason that Provida employs over 75% of company personnel in implementation and support roles. The commitment of Provida to the client is focused in six key areas:

  • To work with the client in establishing their IT needs.
  • To provide the best possible solution based on the defined needs.
  • To successfully implement the system in terms of functionality, time and financial constraints.
  • To provide outstanding levels of service and after sales support tailored to the clients needs.
  • To keep the client aware of the latest development with information technology
  • To provide professionally delivered technical innovation in terms of after sales development and customization.

Our Team

Our staff are a close knit and professional team. We pride ourselves in having low staff turnover by ensuring an enjoyable work environment coupled with high standards of education and training. Our staff enjoy coming to work and this, in the end results in more satisfied, long term clients. Our team members possess the skills listed below which will ensure a successful implementation for you - our valued client.

  • Sage ERP Accpac, Sage ERP X3 & CRM implementation.
  • Sage CRM implementation.
  • Sage ERP Accpac module development.
  • ERP web portals, funds transfer and credit card
  • ERP & Sage CRM customisation.
  • Crystal Reports development and training.
  • Web software development using Java and Google Web Toolkit.
  • Microsoft SQL server, MySQL and other relational databases.

Our Clients

Our clients span all industries but some samples of clients in our specialist industries are listed below:

  • MS Society (Charity)
  • NSW Lotteries (Government Corporation)
  • Arab Bank (FSI)
  • Healthscope Ltd (Health/Hospitals)
  • Ramada Hotels (Hospitality)
  • ITW Packaging (Manufacturing)
  • Track n Field (Apparel)

View our success stories page for further profiles on our Clients.

Our Mission

To consistently and professionally implement and advise on "State of the Art" business technology solutions that positively impact our clients' bottom line.

Our Awards

  • Highest Revenue for Sage Select Partner 2011
  • Highest Revenue Growth for Sage CRM 2011
  • Sage Business Solutions 2011 Sage Master Partner
  • Sage Business Solutions 2010 Fastest Growing Partner
  • Sage Business Solutions 2010 Presidents Club
  • Sage Business Solutions 2010 Diamond Partner
  • Sage Business Solutions 2010 Sage Select Partner
  • Sage Business Solutions 2009 Highest Client Satisfaction
  • Sage Business Solutions 2009 Sage Select Partner
  • Sage Business Solutions 2008 Fastest Growing Partner
  • Sage Business Solutions 2006 Australian Premier Partner
  • Sage Business Solutions 2006 Fastest Growing Partner
  • Sage Business Solutions 2006 President's Club
  • Sage Accpac 2003 Strategic Solutions Award
  • Sage Accpac 2002 Fiscal Year Top 5 Sales Australia Pacific
  • Sage Accpac 2002 March Year Top 5 Sales Australia Pacific
  • Sage Accpac 2002 International Premier Partner
  • Sage Accpac 2001 Technical Excellence Award

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