Provida Newsletter - November 2007
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Hello and welcome to the Provida
Newsletter. Please scroll down the page to view each topic in this
newsletter. Alternatively click on the heading of interest on the
menu below. If you do not wish to receive
this newsletter in the future then please send an email
here. |
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Provida office Locations
- The Sydney team has moved into new purchased offices at
Level 7, 350 Kent Street. The office is well situated between
Wynyard and Town Hall and has plenty of natural light and a
large conference room for meetings.
- The Melbourne office has relocated to Level 10, 492 St Kilda
Road for the time being. We are looking for suitable space in
the city and will update you when that occurs.
- All phone and fax numbers remain the same.
New Staff
- George Sawaya has joined our consulting team. Based in
Melbourne, George has an in-depth understanding both of Sage
Accpac and of your business needs.
- Keith Brady joins the sales team in Sydney and will also
look after Customers in Vic, Tas, SA, NT and WA. As well as
helping companies buy the right solution, Keith has some 20
years design and development experience across industries. Keith
recently completed an MBA at Macquarie and is happy to share
ideas.
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Sage CRM Version 6
Released
We checked out the latest
developments from Sage CRM at the recent Sage Partner
conference in The Blue Mountains and were impressed with what we
saw. Sage CRM was already an impressive, award winning
system but Version 6 adds new functionality and integration with
both Sage ERP Financials and other Sage modules such as
Sage Service Manager (powered by Technisoft) and
Sage Project & Job Costing.
The all new Training and Coaching area provides step
by step instructions to users on how to get started with Sage
CRM. It also helps them to use the application as they work
their way through it, making this the most user friendly and
intuitive CRM product available today.
We are very excited about
Sage CRM
and the impact it is having on performance. CRM used to be out of
reach for all but the largest firms but, over the years, more agile
systems have been developed and are priced better for our market.
CRM benefits you, your customers and your staff - a real WIN:WIN:WIN.
Your staff WIN because they are happier as they can perform their
jobs with less stress and provide a better service; your customers
WIN because they get better service and feel that you care about
them; and YOU WIN because all this translates to better business
performance and more productivity.To help
you gain these benefits and accelerate results, we are offering a
free 8 hours CRM consultancy
with every system implemented until the end of December 2007. For
additional information on
Sage CRM
as a business solution, what it involves to implement and how it can
interface to your existing systems just call Tony or Keith and we'll
bring you up to speed. |
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Service Manager by
Technisoft
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Service Manager
is a multi award winning Service and Maintenance application
that can help manage the resources, products and services
your business provides.
Access your data locally
or from the field using mobile or Web technologies to save
time, lower expenses, monitor profitability, increase
productivity and most importantly, improve customer
satisfaction.
Service Manager
integrates with Sage Accpac ERP Series products and the
scalability across the ERP Series allows Service Manager to
grow with your business, protecting your investment.
Check out the full
capabilities of the product and download a demo and
PowerPoint presentation here:
http://www.technisoft.com.au/home.aspx |
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In the Aberdeen Group's 2007
Benchmark Report on ERP in the Mid-Market (www.aberdeen.com)
they found that Best-In-Class companies achieved better results from
their ERP implementation than Average and Laggard organisations.
Some of the results achieved by the top performers included: |
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Best-In-Class Results |
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Inventory |
21% Reduction of Levels |
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97% Inventory Accuracy |
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Scheduling |
95% Schedule Compliance |
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96% On-Time and Complete Shipments |
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Financial |
Average 3.6 days to Close a Month |
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Those are excellent results and the value
in the study is that it identifies some of the characteristics that
these companies share: |
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Best-In-Class Characteristics |
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41% more likely to be running the latest release. |
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45% less likely to be 2 or more releases behind. |
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80% more likely to calculate ROI upon completion of ERP
projects. |
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67% more likely to have real time notification of
exceptions. |
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Overall - 61% more likely to have full visibility of
business processes from quote to cash. |
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The full report is very interesting and I
commend it to you but the key I want to get across right now is that
it is very important to keep your ERP system up-to-date. It is
important to do so to take advantage of additional efficiencies and
functional improvements that have been incorporated in the system
through new insight and development. The current Accpac ERP version
is 5.4 and
Service Packs have been released
to address issues for the following modules: |
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Version 5.4 Service Packs |
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System Manager - SP3 |
General Ledger - SP1 |
Accounts Receivable - SP2 |
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28/09/2007 |
15/01/2007 |
18/01/2007 |
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Accounts Payable - SP2 |
Inventory Control - SP2 |
Order Entry - SP2 |
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18/01/2007 |
27/03/2007 |
27/03/2007 |
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Purchase Order - SP1 |
Project & Job Costing - SP1 |
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19/01/2007 |
9/04/2007 |
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Provida has loaded all service packs on our FTP site for download by
clients if required. If you would like an ACCPAC Certified
Consultant to load the latest service packs on your ACCPAC system,
please call the helpdesk on 1800 880 069 or email
helpdesk@provida.com.au. |
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Specific training and user sessions are of major
influence on the benefits you can get out of the system. By bringing
your staff together, not only can they learn and reinforce their
day-to-day results but, they can also learn different methods to get
better outcomes in terms of process, accuracy, performance or
timing. Once again, talk with Tony or Keith and they will
get a proposal together to meet your needs. We hold regular training sessions in our Sydney training
centre for all our users and you are welcome to attend where
appropriate.
Upcoming training courses are.....
Course 1
- Core Financial training course (2 days) November 26-27 2007. RRP is
$995. Max 8 attendees. Min 4 attendees.*
Course 2 - Crystal Reports for ACCPAC January 24-25. RRP is
$995.*
Visit our training website for a course outline
http://www.provida.com.au/training.shtml.
Please note both courses are held in our Sydney
training centre, so attendees must travel to Sydney. The
courses start at 9am and finish before 5pm.
In the meantime please email
info@provida.com.au to register
your interest in any of our training courses.
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Please call the Provida helpdesk on 1800 880
069 to ensure your company's contact email address is correct.
The Provida Helpdesk software automatically emails a logged support
call and also emails the solution. | |
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Efficiency Helpers
We are continually looking to
develop processes that help make your team and business more
effective. Here are a couple of ideas that you may find interesting:
Bank Reconciliation Gets
You Down? Here's an Answer!
While Bank Reconciliation is a
mundane task, it is still very necessary. The
Reconciliation
Manager is designed to save you time and reduce errors by
automating the importing of your bank statement and matching each
transaction to Accpac's Bank Services. Formats of nearly all the
world's major banks are already catered for and, for 99999, it's a
simple choice.
Finding Paperwork made
Easy!
Having the appropriate
documentation at your fingertips is ideal but not often simple to
achieve. With an integrated
Document Management System,
you'll find that your Accpac system can go a long way towards saving
time and costs. Still in its early days, Provida's DMS can scan,
store and retrieve the documentation related to the various
transactions in your system. With plans for OCR and workflow
capability in future releases, the DMS is a very attractive
offering.
Do you have some ideas?
Provida is a Sage Development
Partner. This means that we have the skills and wisdom, not only to
support your Sage application, but also to develop new programs and
integrated systems that help you work smarter. If you have an idea
that will help you then give us a call and talk it over - it may be
simpler than you think.
Get more information on these
and other helpers at Provida's
development web site.
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Provida has three convenient offices in
Australia: Sydney, Melbourne & Brisbane.
Call Sydney: 02 9238 0987
Call Melbourne: 03 9686 1300
Call Brisbane: 07 3246
5409
Helpdesk: 1800 88 00 69
Visit our website at: www.provida.com.au or
email
us anytime
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