Provida Support

A way through the Support Maze

Provida prides itself on its commitment and delivery of service to our clients. We provide a myriad of Sage Accpac, Sage CRM and Crystal Reports support services. Our support services are available in a multitude of applications:

Web Based Remote Support
Email Support
Itemised Monthly Help Desk Report
Annual Support Contracts
Remote Support via Citrix and Terminal Services
Telephone Support Pricing
Support Plus
Professional Services Pricing
GST can be financed over the full term and fully claimed back in the next BAS statement (assuming accrual based accounting).
Allows the software licence and 'Contracts of labour' to be legally financed.
Tax benefits equate to a saving of between 10% to 30% over traditional leasing.

Use the extended navigation above to follow through to the specific support areas of interest and remember that you can always contact us for further information by clicking here or using the link to the left.

The Service Level Agreement in PDF form is available from the Downloads Area, for conditions related to Services click here