Provida commenced business in 1999 and is a software
company specialising in ERP (Enterprise Resource Planning) and CRM
(Customer Relationship Management) software applications. Provida has over
400 corporate clients around Australia and Asia.
Provida's head office is in Sydney and we have a large branch office
in Melbourne and a small office in Brisbane. In 2008, we opened a
Beijing office. In total we have 18
team members in our offices. A vast majority of these staff
are client facing and we pride ourselves on having some of the best
trained and most experienced consultants and developers in the
industry.
Provida has been growing steadily since 1999 through organic growth
and acquisition. During that time Provida has developed its
own comprehensive set of implementation and support methodologies to
ensure each and every interaction with our clients is a professional
one.
Provida deploys and upgrades Sage Accpac ERP & Sage CRM software solutions -
Accpac
range of software solution by
Sage. Sage Accpac, Sage CRM, Sage Micropay, Sage X3, Sage
Timberline and Sage Saleslogix are all ERP and CRM products that are
part of the global Sage software family. Sage ERP & CRM software packages
are market leaders in the Tier 2 software bracket. These
solutions are designed for companies that turnover between 10 and
150 million Australian dollars per annum. A typical client of
our would have between 50 and 500 staff.
To make a positive impact on our Client's bottom line by implementing
software systems that improve productivity and customer service.
Just as important as the selection of your business system is the selection of your provider. Even the most sophisticated of systems is dependant on its implementation and ongoing support. It is for this reason that Provida employs over 75% of company personnel in implementation and support roles.
The commitment of Provida to the client is focused in six key areas:
To work with the client in establishing their IT needs.
To provide the best possible solution based on the defined needs.
To successfully implement the system in terms of functionality, time and financial constraints.
To provide outstanding levels of service and after sales support tailored to the clients needs.
To keep the client aware of the latest development with information technology.
To provide professionally delivered technical innovation in terms of after sales development and customization.
