A way through the Support Maze:
Provida prides itself on its commitment and delivery of service to our clients. We provide a myriad of ACCPAC and Crystal Reports support services. Our support services are available in a multitude of applications:
Webex
Remote Support
Email Support
Itemised Monthly Help Desk Report
Annual Support Contracts
Remote Support
via Citrix and Terminal Services
Telephone Support Pricing
Support Plus
Professional Services Pricing
Use the extended navigation above to follow through to the specific support areas of interest and remember that you can always contact us for further information by clicking here or using the link to the left.
The Service Level Agreement in PDF form is available from the Downloads Area, for conditions related to Services click here